Terms and Conditions

Visit Vail Terms and Conditions

CHECK-IN: 4 p.m. (Early Check-in must be pre-approved by visit Vail).

CHECK-OUT: 10 a.m. (Late Check-out must be pre-approved by visit Vail) - Extra costs may be associated if staying past this time.

DEPOSIT POLICIES

1. 50% of total rental cost is due at time of booking.
2. Balance of total rental cost is due 60 days prior to arrival.
3. Total rental costs are due in full upon booking of reservation within 60 days of arrival.
4. $200 NON-REFUNDABLE pet deposit must be paid 60 days prior to arrival.

SECURITY Deposit AND Vacation Rental Damage Protection

You must select Vacation Rental Damage Protection or Security Deposit. the $49 NON-REFUNDABLE protection plan - this plan protects you from accidental damage within the unit up to $1500 or the deposit of $1500 min (can be more depending on property).   You must notify visit vail of any damage to the unit during your occupancy.  Purchasing the plan in lieu of a Security Deposit does not negate your responsibility as a tenant.  Any damages that exceed $1500 will be charged to the credit card on file.  In the event that the credit card listed is declined, you agree to provide visit vail esquiar llc with an immediate alternate form of payment.

CANCELlATION AND REFUND POLICIES

1. 25% of the total rental is non-refundable upon booking.
2. 50% of the total will be taken at time of booking.
3. Reservations canceled less than 60 days prior to arrival will be charged in full of the total and are 100% non-refundable.
4. Holiday bookings (which included Christmas, New Years, President’s week and Holy week) are 100% non-refundable in total at time of booking (50% deposit will be taken but total reservation is nonrefundable).
5. We are unable to re-fund or pro-rate based on any issues or delays including but not limited to weather or health, however we do offer Travelers Insurance.

Smoking is not permitted and pets are not allowed. Violation of this policy will result in additional charges to return the property to an allergy-free zone, including but not limited to; steam/dry cleaning all carpeting, area rugs, drapes, bedding and linens in the entire condominium.  We reserve the right to request that the pet be boarded immediately or the rental contract will be terminated.

HOUSEKEEPING SERVICES

A housekeeping checkout fee is applied to every reservation. This fee is to clean the rental home after departure. We provide a starter of fine soap, shampoo and body lotion. We do not restock these amenities during your stay so please plan accordingly. We do provide laundry soap. Each bathroom is stocked towels. Used towels will be replaced during your mid stay clean, if applicable. Additional towels can be provided for a small additional fee.

Daily or additional housekeeping service is available to the guest at an additional charge, prior arrangements required.  

Please note our housekeepers drive to each of our properties and are not located on-site. If housekeeping is turned away by your party on their scheduled day & time, there will be a fee for housekeeping to return at another time. There is no guarantee that housekeeping will be able to return on that same day.

SUPPLIES AND FURNISHINGS

Properties are fully furnished including bedding, pillows, towels, equipped kitchen unless otherwise specified. A limited starter supply of paper products, bath and dish soap are provided, but will not be replaced if consumed during your stay so we recommend bringing additional personal items with you. If there is a special type of item, you are accustomed to using please provide for those items by bringing them with you.

ADDITIONAL PERSON CHARGES

Each property has a maximum occupancy.  Exceeding this may result in minimum additional charges of $250 per day charged to the credit card on file or eviction of some or all the party.

NOISE AND EVENTS POLICY

I understand that out of courtesy to neighbors, quiet hours are from 10 pm to 8 am (including but not limited to: Loud Music or other loud noises). Out of respect for our neighbors, large social events or gatherings (i.e. birthday parties, ceremonies, weddings, and receptions) at any of our rental properties are prohibited unless prior arrangements have been discussed and confirmed through our office. I understand that not adhering to the quiet hours or violating the events policy may result in immediate eviction and that no refund will be given for unused nights.

INTERNET / TV SERVICE

Properties use one or a combination of the following vendors for Internet and/or Television services; Comcast, Century Link, Direct TV or Dish Network. As these are 3rd party vendors not part of Visit Vail Esquiar LLC, we can make no guarantee that they will be working all the time especially given the mountain conditions. We make every effort to do what we can to make sure they are functioning. If there is an issue, you can contact our office during normal business hours, however this is NOT An EMERGENCY. Additionally, no refunds for the stay will be given due to one or more of these not working. If there is a technical issue with your personal equipment (computers, phones, iPad etc.), Visit Vail  can dispatch a technician at the cost to the renter in full billed to the credit card, but does not provide technical support for devices that are not part of the unit.

RISK AND LIABILITY

There are risks associated with the use of any property which may include but are not limited to risks of injury to person or property, or death especially in a high-altitude location as this one with severe climates. Call Visit Vail Esquiar LLC immediately if there is any matter about which you are uncertain or which you believe may present an unreasonable risk to you. Given the extreme winter conditions, risks around the properties may include; wet, slippery, or icy conditions both inside and out; falling snow or ice; being in proximity of, or use of, a swimming pool, bathtub or hot tub including without limitation risks of, drowning, heart attack, stroke or reactions to pool or cleaning chemicals; allergic or other reaction to cleaning or "freshening" products; allergic or other reaction to man-made and synthetic materials; actions of third parties not under the control of the property manager or unit owner; theft of, or damage to, personal property; electric shock or other injury in the use, or misuse, of any electric appliance or mechanical devise; risk of injury in the use of garbage disposals, trash compactors, steam showers, saunas and other similar appliances. Renter and all persons in the rental group will assume all risk and liability. Renter agrees to the foregoing and waives all right to claim damages.

GUEST AGREEMENT

Visit Vail Esquiar LLC provides rental management services on behalf of homeowners who rent their properties (including the associated fixtures and furnishings) to guests seeking accommodations on short- or long-term basis. We are the Owner's authorized rentals agent and will perform services related to your reservation. By using the home and the services you agree to comply with and be legally bound to the terms and conditions of this agreement.

INDEMNITY

Neither Owner nor Visit Vail Esquiar LLC assumes any liability for loss, theft, damage or injury to Guest, his/her guests or other occupants in the Home. The Guest, for himself/herself, his/her heirs, assignors, executors and administrators, fully releases and discharges Owner and Visit Vail Esquiar LLC from any and all claims, demands and causes of action by reason of any injury or whatever nature which has or have occurred, or may occur to the Guest, his/her guests or other occupants of the Home as a result of, or in connection with the occupancy of the Home and agrees to hold Owner and Visit Vail Esquiar LLC free and harmless of any claim or suit arising therefrom. In any action concerning the rights, duties or liabilities of the parties to this Agreement, or their principals, agents, successors or assignees the prevailing party shall be entitled to recover reasonable attorney fees and costs.

SALE CONTINGENCY OR UNAVAILABILITY

In the rare event the Home that you have reserved is for sale, is sold or is otherwise unavailable, Visit Vail Esquiar LLC reserves the right to find a similar home, however at no charge to the guest.
 

By sending this form, I hereby authorize Visit Vail by Esquiar LLC to charge my credit card for the following items below:

1. Repair costs for damage beyond normal wear and tear.
2. Repair or replacement cost of broken or missing items.
3. Any requested incidental charges incurred by me or my party during our stay.
4. $25 for each unit key NOT returned upon my departure. I understand keys can be left in the unit. (Most properties do not have keys)
5. $75 for each garage opener not returned upon my departure. (Not all units have garages or garage openers).
6. $500 minimum should smoking occur in the unit.
7. Steam cleaning of carpet and furniture should I or any of my guests or party bring a pet or pets into the property. I understand that no pets are allowed inside the property being rented by me.
8. A fee will be charged for last minute, and/or unapproved early check-ins or late check-outs.
9. If any expenses do arise, Visit Vail by Esquiar LLC will contact you via email as to the amount of the charges and the reason any such costs were incurred.

Policies subject to change without notice.